Installation
Is it hard to install?
Is it hard to install?
Are all eleven screws needed?
Are all eleven screws needed?
Why are my keys not lowering fully?
Why are my keys not lowering fully?
Bluetooth connection
How do I connect my Paige Connect?
How do I connect my Paige Connect?
Power cable
Why is nothing happening when I connect the USB?
Why is nothing happening when I connect the USB?
Detecting keys
Why is one of my keys not detected?
Why is one of my keys not detected?
Why is the outputted braille not accurate?
Why is the outputted braille not accurate?
Why is the braille not appearing?
Why is the braille not appearing?
Braille translation
Why is the print translation not appearing?
Why is the print translation not appearing?
What braille codes do you support?
What braille codes do you support?
Do you have braille to maths translation?
Do you have braille to maths translation?
+, -, ×, ÷, /, =, <, >, ~). However, Paige Connect should reliably record the braille input which can then be downloaded as a BRF file. We are excited that progress is being made on open-source braille to maths translation and are keen to add support for this when it becomes available.Spoken feedback
Why can I not hear spoken feedback?
Why can I not hear spoken feedback?
Why does my screen reader say 'SDFJKL'?
Why does my screen reader say 'SDFJKL'?
Device compatibility
Can I use Paige Connect with my phone, tablet or laptop?
Can I use Paige Connect with my phone, tablet or laptop?
Software compatibility
What software does Paige Connect work with?
What software does Paige Connect work with?
Learning braille
How do I learn braille with Paige Connect?
How do I learn braille with Paige Connect?
Who can help me learn braille? (UK)
Who can help me learn braille? (UK)
Braille writer
Where can I buy a braille writer?
Where can I buy a braille writer?
- UK: Second-hand braille writers can often be found for around £100 on websites such as eBay. You can also purchase new and refurbished braille writers from RNIB in the UK.
- US: You can purchase new braille writers from APH in the US.
How do I repair my braille writer?
How do I repair my braille writer?
- UK: For braille writer repairs please contact:
- Eyecan, Alan Thorpe - eyecan.org.uk/perkins-repairs
- Royal National College for the Blind - rnc.ac.uk/-braillerrepairs
- US: For braille writer repairs please contact your local repair centre.
How do I donate my braille writer? (UK)
How do I donate my braille writer? (UK)
Trying Paige Connect
Can I have a demo?
Can I have a demo?
What are people saying about the product?
What are people saying about the product?
When are you exhibiting next?
When are you exhibiting next?
Purchasing Paige Connect
Is Paige Connect available internationally?
Is Paige Connect available internationally?
- UK: Paige Connect is available through Sight and Sound Technology.
- US: Paige Connect is available through APH.
- We are working hard to make Paige Connect available in more countries.
Can I return the product?
Can I return the product?
How do I dispose of the product?
How do I dispose of the product?
- UK: Recycle electronic devices free at your local recycling centre. Search for your nearest recycling centre at recyclenow.com.
How do I contact you?
How do I contact you?
- If you have purchased Paige Connect from APH (US) please contact them at support@aph.org.
- If you have purchased Paige Connect through Sight and Sound Technology (UK) and have questions about your order you can contact them at sightandsound.co.uk.